Commonly asked questions about finances.
Fees
Why is there a dynamic participation fee? Will some people be asked to contribute more than others?
All participants in the Seoul 2024 Congress will be asked to pay a participation fee. Considering the wide range of demographics that will be invited to attend the congress, we have set a scaled dynamic participation contribution for each participant. It is our intention and hope that by having a dynamic fee the global church will fund the congress together without it being prohibitive for any selected person to participate (1 Corinthians 12:21-26).
How is the dynamic participation fee scaled for participants?
We are aware that the cost of participation in this gathering poses varying degrees of challenge for each participant based on a number of factors including location, economic circumstances, and field of work. Participants will be asked to complete a questionnaire that will indicate what contribution is appropriate, while seeking to avoid placing an unbearable financial burden on any individual.
When is my dynamic participation contribution questionnaire due?
Please ensure you have completed and submitted the questionnaire by the date shown on your invitation email.
Where do I find the questionnaire?
The questionnaire is accessed through a link you will have received on your invitation email.
When will I know what my participation fee will be?
After completing the participation contribution questionnaire you received on invite, you will receive the participation fee due you via email.
How do I confirm my registration after I receive my dynamic participation fee?
By paying your deposit by the date reflected on your invoice, you will confirm your registration for the Seoul 2024 Congress.
What does my participation fee include and what other costs will I be responsible for in relation to attending the Seoul 2024 Congress?
Your participation fee includes entrance to the congress, materials, ground transportation in Seoul, and lunch and dinner for the duration of the Seoul 2024 Congress. All other expenses will be for your own account.
How can I appeal the contribution amount I have been given?
All appeals must be made through the form received with your invoice email. You will need to provide additional information on the reasons for your appeal. You can expect to receive a response to your appeal within two weeks.
Payments
Where and how do I make the payment?
After completing the participant contribution questionnaire you will be sent an invoice for payment. Paying the deposit online by the date reflected on your invoice will finalise your registration. Your USD 100 deposit will be non-refundable.
How do I access my invoice?
You can access your invoice by logging onto the portal through the link you received with your invoice email.
What currencies can I pay my contribution amount in?
Payments will be accepted in the following two currencies: USD and KRW. For the contribution payments we are using a platform which allows you to pay in your currency and automates the exchange rate from your currency into the incoming USD or KRW.
Will the deposit be additional to my participant fee or included in the fee?
The deposit is included in the participant fee.
Will there be financial aid or assistance?
Unfortunately we are not able to provide sponsorships as the fee is already subsidised. Lausanne has provided fundraising tools and materials for you to use in raising support specifically for the congress.
What do I do if I cannot raise the money for the downpayment by my deadline?
In general we will not be extending the deadline for the down payment. If you believe your circumstance requires further attention from the finance team for us to consider a request for the extension of your down payment deadline please email seoul2024finance@lausanne.org. We encourage you to fundraise from your networks to be able to make this deadline and confirm your registration with this first payment.
What is the refund policy and process?
All cancellations and refund requests must be made in writing to registrar@lausanne.org.
If an onsite participant cancels:
- On or before 31 March 2024, the participant contribution will be refunded except $100USD.
- On or before 31 May 2024, the participant contribution will be refunded except $200USD.
- On or before 22 August 2024, any amount contributed beyond $200USD will be refunded at 50%.
- On or after 23 August 2024, no refund will be given.
- Where possible, all onsite participants will be encouraged to join the congress invitation only virtual experience and switch tracks accordingly. The participant will be refunded the difference in the requested contribution amount if they choose to attend the virtual experience.
If a virtual participant cancels:
- On or before 31 March 2024, the participant contribution will be refunded except $50USD.
- On or before 31 May 2024, the participant contribution will be refunded except $75USD.
- On or before 22 August 2024, any amount contributed beyond $100USD will be refunded at 50%.
- On or after 23 August 2024, no refund will be given.
Special cases:
- If a participant has been refused a visa to attend the congress and applied for the visa in reasonable time:
- The participant will be invited to attend the virtual experience and refunded the difference in the requested contribution amount if they choose to attend the virtual experience.
- Should the participant decline to participate virtually, Lausanne will refund 100% of the participant contribution amount that has been paid.
- Proof of visa refusal will be required.
- Lausanne Movement will not be responsible to refund any other costs for flights, accommodation or other expenses incurred.
- Participants should only make bookings upon successful confirmation of a visa being issued.
- For purposes of this policy the term “participant contribution” includes any amount paid to Lausanne Movement for accommodation as part of the hotel subsidy programme.
- If a participant has made an “additional contribution” to help support the participation of other participants this will not be refunded.